What is Usability Testing?

A usability test involves evaluating a product, service or experience by testing it with a representative user from the target audience and observing the results.

Oscar de la Hera Gomez
Written by Oscar de la Hera Gomez
First published on 01/12/2024 at 12:05
Last Updated on 01/16/2024 at 15:44
<p>A flower that represents Strategy with the text “Usability Testing” beneath it.</p>

A usability test involves evaluating a product, service or experience by testing it with a representative user from the target audience and observing the results.

SubscribeWhat is a Target Audience?

"Usability testing measures the ease of use and intuitiveness of a product or service by asking users to perform a task and observing what they do, where they succeed and where they have difficulties."

Digital.Gov: Functional and Usability Testing Resources

To learn our approach to performing usability tests, consult the link below.

How to carry out a Usability Test

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