What is a SWOT Analysis?

Oscar de la Hera Gomez
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SWOT, which stands for Strengths, Weaknesses, Opportunities and Threats; is a strategic planning tool for evaluating a companies competitive position.

A SWOT analysis is a technique used to asses the performance, competition, risk and potential of a business, product, service or experience.

The analysis is often conducted using primary and secondary research methods with the purpose of enhancing an individual or companies chance at succeeding in the world and/or market.

SWOT analysis are broken down into four components: Strengths, Weaknesses, Opportunities and Threats.

Strengths

Strengths define what is working for a business.

The following questions might help you identify strengths:

  • What does the business do well?
  • What does the business do best?
  • What’s unique about the business?
  • What does the target audience like about the business?
  • Which categories or features surpass those offered by the competitors?

Weaknesses

Weaknesses define things that do not favor the business.

The following questions might help you identify weaknesses:

  • Which products, services or experiences are underperforming?
  • Why are the products, services or experiences underperforming?
  • What can the business improve?
  • How does the business rank against their competitors?
  • What do their competitors have that the business lacks?

Opportunities

Opportunities can be identified from the strengths and weaknesses and help inform how a business can positively evolve.

The following questions might help you identify opportunities:

  • How can we offer things that our competitors offer?
  • Where are the market gaps in our products, services or experiences?
  • What are the business goals for the year?
  • Where can a business improve?

Threats

Threats are areas that can potentially cause problems for a business. Threats can be within a business is control (i.e. offering edit option in messages) as well as out of a business's control (i.e. a global pandemic).

The following questions might help you threats:

  • How have customer expectations evolved?
  • Where are we not meeting customer demands?
  • To which competitor are we losing our customers to and why?
  • Where are we being outperformed?
  • Are we doing anything to bridge the gap in our product, service or experience offering?

Looking to learn how to create a SWOT Analysis ?

To learn how to create a Competitor Analysis or a SWOT analysis, consult the links below.

Looking to learn more about Research and Strategy?

Search our blog to find educational content on research and strategy.

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