What is a Brand Pyramid?

A tool that answers fundamental questions about a brands purpose, character, what it offers and acts as an effective aid when framing a brand to customers.

Oscar de la Hera Gomez
Written by Oscar de la Hera Gomez
First published on 03/08/2024 at 10:52
Last Updated on 03/16/2024 at 12:45
<p>A flower that represents Craft with the text "Brand Pyramid" beneath it.</p>

A tool that answers fundamental questions about a brands purpose, character, what it offers and acts as an effective aid when framing a brand to customers.

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<p>A brand pyramid broken down into its parts. Core functionality is at the bottom and is defined as the products and services offered by the brand. The rational benefits one tier above the core functionality and is defined as the tangible benefits that the brand offers over its competitors. A tier above the rational benefits are the emotional benefits that are described as how the customer should feel when interacting with the brand. Above emotional benefits is the personality which is described as adjectives and phrases to personify the brand. Finally, at the top is the brand essence, which is described as the mission statement or core values.</p>

A brand pyramid is a tool that is used to companies or individuals create a new brand, or rebrand an existing brand, through a 5 tier system that mimics Maslow's Hierarchy of Needs and outlines a brands identity and marketing position.

A brand pyramid clearly describes a brands:

  • Core Functionality.
  • Rational benefits.
  • Emotional benefits.
  • Personality.
  • Essence.

A brand pyramid is beneficial as it results in greater clarity, increased customer engagement and more organizational cohesion.

What is Maslow's Hierarchy of Needs?

Core Functionality

The Core Functionality or Features and Attributes are often seen as the basic purpose or features of your products, services and experiences.

For example:

  • If you are a juice company, the benefits would be the ingredients and nutrients of your products. You may also be using environmentally friendly material, which may be of interest to consumers.
  • If you are an IT company, the benefits might be the security and privacy of your products or the things you can do or create with the offering.
  • If you are a meditation company, the benefits might be that you visualize their breath allowing for biofeedback during their session leading to enhanced meditation.

Rational Benefits

The Rational Benefits or Functional Benefits describes the problem that you solve for the target audience or what differentiates your offering from that of competitors.

For example:

  • Apple's ecosystem offers you security and privacy and connectivity across its ecosystem.
  • ESPN and FuboTV offer you access to a wide variety of sports at a fixed price.
  • Google Workspace offers you access to mail and a wide range of tools that boost productivity and collaboration.
What is a Competitor Analysis?What is a SWOT Analysis?

Emotional Benefits

The Emotional Benefits describe the emotions that an offering (i.e. products, services and experiences) brings to the target audience.

For example:

  • Real Madrid and Barcelona brings joy and ecstasy to their fans, week in, week out.
  • A Playstation provides a wide range of emotions depending on the game that you feel.
  • Ibuprofen relieves pain for people experiencing inflammatory diseases, rheumatoid disorders, mild to moderate pain, fever, dysmenorrhea, and osteoarthritis.

Personality

The Personality, Brand Persona, Brand Values or Core Values describes who the brand would be if it were a human being.

This should be a reflection of the target audience and can be crafted from user personas created from user research.

For example:

  • Nike's personality is that of an athlete that strives for greatness.
  • Geiko's personality is a gecko that calms the fear and distrust surrounding insurance companies by being curious, approachable and friendly.
  • Patagonia's personality is that of an anti-consumerist adventurer who seeks freedom through the great outdoors.
What is User Research?What is a User Persona?

Essense

The Brand Essense or Brand Identity is a statement that describes the brand in a single sentence.

This is often described as the Brand Mission, for examples consult the article below.

What is a Brand Mission?

Looking to craft a Brand Pyramid?

To learn our approach to creating a brand pyramid, consult the post linked below.

How to create a Brand Pyramid

Looking to create a brand or rebrand an existing brand?

Consult the guide below to learn more about what it takes to create a brand or rebrand an existing one.

How to create a Brand or rebrand an existing brandWork with Us

Looking to learn more about Branding, Design, Strategy and Innovation?

Search our blog to find educational content on branding, design, strategy and innovation.

Search our Blog

Any Questions?

We are actively looking for feedback on how to improve this resource. Please send us a note to inquiries@delasign.com with any thoughts or feedback you may have.
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