What can I use the App Store Server API for?

Apple's App Store Server API augments a business's understanding of their customers and enables businesses to provide best in class customer support.

Oscar de la Hera Gomez
Written by Oscar de la Hera Gomez
First published on 03/23/2023 at 13:16
Last Updated on 03/23/2023 at 20:55
A flower that represents Apple with the text "App Store Server API Uses Cases" beneath it.

Apple's App Store Server API augments a business's understanding of their customers and enables businesses to provide best in class customer support.

SubscribeWhat is the Apple App Store Server API ?

Get individual transactions or a customers entire purchase history

Apple's App Store Server API can be used to get individual customer transactions or their entire purchase history (i.e. Transaction History).

In the case of the transaction history, a business will receive 20 transactions at a time and must make multiple calls until the entire transaction history has been gathered.

This feature is helps businesses analyze customer behaviors, recognize and reward loyal customers, and understand how effective their app strategy is.

What information comes with an Apple App Store Server API Transaction?

Consumption Information

In the event of a refund request, Apple's App Store Server API can be used to contribute information to Apple to help a business win fraudulent refund requests.

To learn more about how refunds work, consult our guide on refunds below.

Book a Free ConsultationHow do Apple App Store Refunds work?

Look Up an Order ID

Apple's App Store Server API can be used to retrieve a transaction from the App Store using an Order ID.

This feature enables businesses to create a system that provides best-in-class customer support.

What information comes with an Apple App Store Server API Transaction?

Refund Lookup

Apple's App Store Server API can be used to lookup refunds for a customer.

Each API response contains 20 refunded transactions and businesses must make multiple API calls until they have gathered a customers entire refund history.

These responses comes back as a JSON Web Signature (JWS) Transaction and help customer support understand a customers history.

What information comes with an Apple App Store Server API Transaction?

Get Subscription Statuses

Apple's App Store Server API can be used to gather the history of a customers Auto-Renewable Subscriptions on an app.

This feature is useful as it helps businesses understand how a subscription is performing for a customer.

What are Apple App Store Auto-Renewable Subscriptions?

Extend Subscription Renewal Dates

Apple's App Store Server API can be used to extend subscription renewal dates.

This feature enables businesses to comfort or win back customers by extending their access to a subscription.

Notifications

App Store Server API includes App Store Server Notifications that give businesses real-time updates on e-commerce transactions relating to In-App Purchases and Subscriptions on their app.

What are Apple App Store Server Notifications?

Looking for more information on building e-commerce Apple apps?

Read our business guide to get our latest market and customer research, perspective and recommendations on building Apple e-commerce apps that use In-App Purchases and Subscriptions.

Read our Apple App Store E-Commerce Business Guide

Any Questions?

We are actively looking for feedback on how to improve this resource. Please send us a note to inquiries@delasign.com with any thoughts or feedback you may have.
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